Delays as the norm

On Thursday, the failure of a single piece of hardware in Salt Lake City made a wreck of the air travel system. It impacted hundred of flights and resulted in cancellations and delays across the country as we head into one of the busiest travel weeks of the year.

From the Seattle PI:

ATLANTA -- Air travelers nationwide scrambled to revise their plans Thursday after an FAA computer glitch caused widespread cancellations and delays for the second time in 15 months. The Federal Aviation Administration said the problem, which lasted about four hours, was fixed around 9 a.m., but it was unclear how long flights would be affected.

My favorite part is that so many airports are so messed up that massive delays and cancellations look like business as usual.

Despite the problems, the public areas of Atlanta's airport seemed no busier than usual.
In the public areas of Newark International Airport, where delays are routine, Thursday seemed like a normal day, though several people paced around the terminal trying to rearrange their plans.


The actions of the airports would be worthy of kudos if the situation was more like, "they delays meant a lot more people were in the airport waiting for flights, but the logistics were manageable."  The issue is that there was no evident difference between this day and any other.  The major mess was just business as usual.

No comments: